Refund policy

Last updated: June 2026

At Parijaat, we want you to love what you ordered. If something isn't right, we're here to help. This policy explains how returns, exchanges, and refunds work.

Return window

You have 14 days from the date your order is delivered to request a return. To be eligible, items must be unworn, unwashed, undamaged, and returned in their original condition with all tags attached and any original packaging included.

Items that can't be returned

For hygiene and safety reasons, the following are final sale and cannot be returned or exchanged unless they arrive damaged or defective:

Pierced earrings and other intimate or hygiene-sensitive accessories
Items marked "Final Sale," "Clearance," or purchased as part of a clearance/sale event
Gift cards
Items that have been worn, washed, altered, or damaged after delivery

How to start a return

Email us at support@parijaat.co with your order number and the item(s) you'd like to return, and a short note on the reason. Our team will reply with a Return Authorization and the correct return address. Please do not ship items back before receiving return instructions — returns are processed through our dedicated fulfillment centers, and items returned without authorization may not be processed or refunded.

Return shipping

Unless your item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs. Original shipping charges are non-refundable. We recommend using a trackable shipping method, as we can't be responsible for returns lost in transit.

Refunds

Once your return is received and inspected, we'll email you to confirm. Approved refunds are issued to your original payment method, typically within 5–10 business days of approval. Depending on your bank or card issuer, it may take an additional billing cycle for the credit to appear.

Exchanges

The fastest way to get the size or style you want is to return the original item for a refund and place a new order. If you'd like help with an exchange, email us and we'll do our best to assist based on availability.

Damaged, defective, or incorrect items

We inspect for quality, but if your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery at support@parijaat.co with photos and your order number. We'll arrange a replacement or full refund — including any shipping costs — at no charge to you.

Order cancellations

If you need to cancel or change an order, contact us as soon as possible. We process orders quickly, so once an order has been sent to fulfillment we may not be able to cancel or modify it. In that case, you can return the item under this policy once it arrives.