FAQ

Orders are processed within 1–3 business days, and U.S. delivery typically takes another 3–7 business days after that — so most pieces arrive within 4–10 business days of ordering. Made-to-order styles can take a little longer; if so, it's noted on the product page.

U.S. shipping is free on orders over $75. Below that, rates are calculated at checkout before you pay — no surprises. You'll receive a tracking link by email the moment your order ships.

Where international shipping is available, you'll see it at checkout along with any applicable rates. Customs duties or import fees, where they apply, are the recipient's responsibility and are shown at checkout where applicable.

Email us at support@parijaat.co as soon as possible with your order number. We process orders quickly, so once an order has been sent to fulfillment we may not be able to change or cancel it — in that case, you can return it under our return policy once it arrives.

Carriers occasionally pause between scans. If your tracking hasn't updated in more than 7 business days, email us with your order number and we'll investigate with the carrier and make it right.

You have 14 days from delivery to request a return. Items must be unworn, unwashed, and in original condition with tags attached. Start by emailing support@parijaat.co with your order number — we'll send a Return Authorization and the correct return address. Please don't ship anything back before receiving it, as unauthorized returns may not be processed. Full details are in our Refund Policy.

Yes — for hygiene and safety, pierced earrings and other intimate accessories can't be returned. Items marked Final Sale or Clearance and gift cards are also non-returnable, unless they arrive damaged or defective.

Once your return is received and inspected, we'll email you to confirm. Approved refunds go back to your original payment method, typically within 5–10 business days. Depending on your bank, it can take one more billing cycle to appear.

We're sorry — and we'll fix it at no cost to you. Contact us within 7 days of delivery at support@parijaat.co with your order number and a photo, and we'll arrange a replacement or a full refund, including shipping.

Sizing and measurements are listed on each product page, and fits vary by style — when in doubt, check the garment measurements against a piece you already love. Still unsure? Email us the style you're eyeing and your usual size, and we'll advise before you order.

The fastest route is to return the original item and place a new order for the one you want — that way your preferred size doesn't sell out while the return travels. If you'd like a hand, email us and we'll help based on availability.